Eligibility app helps to check patient insurance within 30 seconds. Here is the web page with highlights of key values for small practice to check patient’s insurance on-line.
Old way: Traditionally, when patient come to the office, front desk staff has to call insurance carrier over the phone.
Surprisingly – a phone number on the back of the insurance card depends on the patient’s plan – and it could be different even for the same insurance carrier. So it’s not just one number for Anthem, for example.
These phone calls last 5-15 minutes (or more), sometimes they hang up – it’s extremely un-productive. And the front desk staff has to write all the numbers over the phone (could be dozen of numbers).
Better way: these days, some insurance carriers provide web access to their systems, to verify patients. But it’s different portals for each carrier, so if you accept 30 different carriers – you will have to login into 30 different portals. 🙁
Best way: With new data exchange technologies there is no need to call Insurance or login to different portals – from one computer screen you can check patient information with any of 300+ insurance carriers. One simple Web form, one Interface – you can access them all.